Entering the Portal FAQs
How
do I get my password?
Go to https://whois.virginia.edu/applicants/,
or simply click the link reading “Get Password” at https://sisuva.admin.virginia.edu/epprd/signon.html.
On the resulting page, enter your UVa Computing ID, your UVa Student
System ID number (both of which were sent in an email message to the
email address you entered on your application), along with the other
required information. Click “Submit
Request” and you will receive your password.
How
do I log in to the Student Center?
Once you have retrieved your password, return to https://sisuva.admin.virginia.edu/epprd/signon.html
and click the button that reads “Student System
Login.” On the resulting page, enter your UVa
Computing ID and password to access your Student Center account page.
I’ve
forgotten my password. How do I get a new one?
To reset your password, follow the same process by which you retrieved
it the first time. Go to https://whois.virginia.edu/applicants/.
On that page, enter your UVa Computing ID, your UVa Student System ID
number (both of which were sent in an email message to the email
address you entered on your application), along with the other required
information. Click “Submit Request” and
you will receive your password.
I’ve
lost the email that you sent to me with my ID numbers. How
can I get that information again?
If you are applying for undergraduate admission and you misplace the
email message that was originally sent to you, please call the
Undergraduate Admission Office at (434) 982-3200, or write to uvaapplicationinfo@virginia.edu.
The original email messge will be re-sent to
the email address on file for your application, and you can then follow
the instructions for retrieving your password. For the
security of your account, your UVa Computing ID and UVa Student System
ID number cannot be given to you over the phone. You typically should receive the re-sent email within
24-48 hours.
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General Portal FAQs
Why does my session time out after 35 minutes?
To best safeguard the data in your records, your session will time out after 35 minutes of inactivity. To maintain your current session, be sure to save or retrieve data regularly.
I'm getting a "Page cannot be displayed" error, but other pages display properly. What should I do?
First, clear your browser cache (temporary internet files). Then set your popup settings to accept Student Information System pages.
What browsers work with the SIS?
Windows XP |
Windows VISTA |
Mac OS X |
Mac OS 9 |
Firefox 1.5
Firefox 2.0
Firefox 3
Mozilla 1.7
IE 7
IE 8
Netscape 7.2
Netscape 8.1
|
IE 7
IE 8
Firefox 3 |
Safari 2.04, 3.04
Netscape 7.2
Firefox 1.5
Firefox 3
|
Netscape 7.2 |
How can I look for a class or open a page in a new tab on the same browser window?
You may right click the class search link (or any link) and select “open in a new tab” or “open in a new window.” Open a new tab will keep you in the same browser window.
How do I request an enhancement to the SIS?
The process and form for requesting further changes or enhancements is posted on the SIS website. All requests are reviewed and prioritized by members of the SIS Advisory Board.
Applicant FAQs
How
do I manage my “To Do List”?
Once you enter the Student Center, you will see a “To Do
List,” on the right hand side of the page, listing remaining
items required to complete your application to U.Va. It is
important that you check your “To Do List” often to
make sure you have completed all the components of your
application. Once you complete a “To Do
List” item, it will no longer appear in your “To Do
List.”
How
do I monitor my application status and maintain my personal information?
At the bottom of your Student Center page, you will be able to see your admission
decision, beginning April 1. You also can use the Student
Center to update personal information (address, phone, email, etc.) as
needed.
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Financial Aid FAQs
How do I apply for Financial Aid?
To be considered for need-based financial assistance, you will need to complete both a Free Application for Federal Student Aid (FAFSA), available at http://www.fafsa.ed.gov, and the University Financial Aid Application (UFAA), which can be accessed within the Financial Aid section of your Student Center. Detailed instructions for applying for Financial Aid are available on the Financial Aid website at http://www.virginia.edu/financialaid/. Click on APPLY FOR FINANCIAL AID in the left column, and then select the appropriate link for your student type.
Student FAQs
How can I get help navigating my Student Center?
See the Student Center demo and view the Student Guide (coming soon).
How does my Academic Requirements (advising) report work?
See Academic Requirements faqs.
What is the best way to changea dependent discussion or lab while remaining enrolled in the same primary lecture section?
If you want to change a dependent discussion or lab, while remaining enrolled in the same primary lecture section, use the “Edit” function rather than the “Swap.” See quick reference.
In the past, I was able to browse the COD to find classes. How do I browse for classes in the SIS?
To find classes for an upcoming term, use SEARCH FOR CLASSES in your Student or Faculty Center (not the Course Catalog).
You can browse by subject area or department. The broadest search option is to select the subject area or department and career or campus. You must identify at least two criteria for a search. To view all classes in a department, use DEPARTMENT and one other search field. MAIN campus or credits (0 and 6) are good additional search criteria.
First select the term. You can enter a particular subject or click on the “select subject” button to browse a list of subjects. Then, click the "Search" button to see all open classes within that subject. (Note that "Show Open Classes Only" is a default search criteria; to include wait listed classes, uncheck this box.)
In Additional Search Criteria you can search by instructor, key word, and other criteria without specifying a subject and get results from multiple departments.
As you use the SIS more, you will also find that you can navigate to class offerings for a particular term through the Course Catalog, your Planner, and your Academic Requirements. Enrollment figures are in real-time.
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What is the difference between Enrollment Requests and My Planner?
The Planner is an optional tool to plan out what courses you may want to take in the future. You and your advisor can use the Planner to map out your future course of study—particularly useful if you are in a curriculum with highly specific requirements, such as nursing, engineering, business, or architecture. Also, when you are making enrollment requests, you can search against the courses in your Planner, which can speed up the process.
The Planner works in conjunction with the Catalog, so just because you identify a course you want to take in a future semester does not mean it will actually be scheduled.
The Planner allows you to select courses only within your career (undergraduate, graduate, etc.). However, undergraduates are able to enroll in graduate-career classes in the 5000-5999 range.
The Enrollment Requests section is the mechanism for adding classes. Think of the Enrollment Requests as being similar to a shopping cart; when your actual time to enroll comes along, you can “check out” and, if there’s still room in the classes, be added. Pre-populating the Enrollment Requests can be a real time saver when it comes time to enroll.
How do I search for a graduate level class if I am an undergraduate?
To find 5000-level courses, either leave out "career" as a search field or specifically search for graduate-level classes. You will have to add a second search criterion, such as location, campus, department, etc. (5000 level courses are scheduled to show up in both undergraduate and graduate searches effective 10/26/09.)
How can I enroll in a class that I can’t add online?
If you cannot add a class online—because it is full or outside your career, you don’t meet the requisites, you want to enroll as an audit, or it creates a time conflict—you should to complete a Course Action form, have it signed by the instructor, and submit it to your school. (In Arts & Sciences, department staff can process Course Action forms for a full course or requisites not met.)
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How do I view and resolve holds on my record?
You are responsible for logging into the SIS to check for any holds on your record. There are different types of holds with different impacts.
You can check if you have holds by reviewing the “Holds” section on your student center page in the SIS
- log in through the SIS Portal at www.virginia.edu/sis
- If you have a hold, click the “details” link
- click on the “Hold Item.”
Each hold will provide information on its impact (e.g., losing classes) and the actions you must take to resolve it.
Faculty FAQs
How do I log in to the Faculty Center?
Go to the SIS portal and click the button that reads “Student System Login.” On the resulting page, enter your UVa Computing ID and password to access your Faculty Center account page. Click the Instructor tab in the upper left to view your Faculty Center.
How can I get help navigating my Faculty Center?
See the Faculty Center demo and view the Faculty Guide.
How does the Academic Requirements (advising) report work?
See Academic Requirements faqs.
Can I view a student's transcript in the SIS?
You can view an unofficial transcript via the Student Center or Faculty Center. You can also view grades and statistics term-by-term on the Academics tab of the Student Services Center.
What do the different enrollment numbers mean on cross-listed classes?
The SIS tracks enrollment for combined sections by individual section, and for the combination, allowing departments to set enrollment figures for each section independently as well as overall. Two sets of figures are displayed to show the number of seats available in the particular section, as well as overall. Depending on how the enrollment figures are set, either section may fill first, or the overall enrollment limit may be reached before one section or the other closes.
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